Kyle Zeeuwen

kylez [at] ece [dot] ubc [dot] ca

 

Hello, you've found the personal page for Kyle Zeeuwen. I am a grad student at the UBC in my first year of a M.A.Sc. through LERSSE.

Below you will find information about my eduaction, work experience, and technical projects.

Education

Master of Applied Science

September 2005-present

University of British Columbia

Bachelor Sciences in Engineering

September 2000 - May 2005

University of Calgary

Work Experience

Autodesk Development Canada - Location Services Division

May 2003 - August 2004

Software Developer - Customer Support

My time at Autodesk was spent on the Solutions team within the Location Based Services Division. I was involved in several unique projects as well as my recurrent duty as a member of tier two support for customer deployments. My major projects are briefly detailed below.

Customer Case Work – The case work I performed was the most dynamic of my assignments. Once a problem was received I would work to reproduce the problem in an environment matching the customer deployment. Once a problem was reproduced and diagnosed it would be escalated to the tier three support group if necessary. After a solution was produced I would ensure that the solution is valid and then deliver that solution to tier one support. This process involved a large amount of communication and compromise between different groups.
Result: No less than 75 issues were resolved during my time at Autodesk.

HTTP Filter Web Application – This application receives URL requests and responds with driving directions in one of seven possible languages for anywhere in Europe or N. America. I was responsible for maintaining the application during my 16 month employment.
Result: Changes I made were delivered to a European customer for deployment.

SNMP Monitoring Implementation – I learned the basic SNMP architecture and explored the existing SNMP capabilities of the OEM components of our software product. Next I integrated all SNMP capabilities with a Linux based SNMP management console.
Result: My SNMP configuration is still being used to monitor customer deployments at both Verizon and Nextel.

LocationLogic Certification on Redhat Linux with 64-bit Architecture – This project involved porting enterprise grade software that operates on a Solaris OS with Sparc hardware to Red Hat Linux running on 64-bit HP Itanium processors. All functionality was retested in several different hardware configurations, including a highly available system that required multiple levels of redundancy.
Result: Autodesk moved forward with a strategic alliance with HP, thus getting the ‘foot in the door’ of many telecoms.

Technical Projects

SAAM BLP Study - This project involved the design and implementation of a request response security system that used the Bell LaPadula Mandatory Access Control Model. The simulation tested the effects of adding a recycling component that used a Secondary and Approximate Authorization Model (SAAM) component to recycle previously computed authorizations.