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This section makes a number of references to sending messages to help [at] ece [dot] ubc [dot] ca, or “help” for short. Sending a message to help assigns you a ticket number. A real person reads the request and forwards the message to the appropriate person for action. Tickets are answered in the order that they are received and there are people who make sure that tickets don’t get “lost” in the system. Please note that September is a very busy time for department staff and they try very diligently to process all requests in a timely manner.
It cannot be stressed enough that the first thing to do when arriving at the department is to meet with your supervisor. Your supervisor will go over important information, such as setting up how you will be paid, showing you your lab space, etc.
Students must confirm their arrival to the Department. This can be done by checking-in in the Department office, Kaiser (KAIS) building, room 5550.
If you will be receiving a Research Assistantship, please remind your supervisor to initiate it. Faculty members must submit requests to pay students to help [at] ece [dot] ubc [dot] ca. It is helpful to ask what the end date of your appointment will be so that you can remind your supervisor to renew your appointment before it expires. Research Assistantship appointments can only be made for up to one year at a time.
If you are receiving an award from tri-council (such as NSERC), you should have been contacted by the University about activating your award prior to arriving. Top-ups from the department are not automatically distributed over the whole year, but will be made as separate payments.
In order to log into an ECE workstation or access ECE buildings you will first need an ECE computer account. There is a form that you and your supervisor need to fill out, which you may then bring to Ross Sheppard in KAIS 4101. The form can be found here. Your account will include an email address.
Use your ECE email to send an access request to access [at] ece [dot] ubc [dot] ca and 'cc' your supervisor. Once your supervisor has approved the request, you will be able to access your required rooms with your student card. To gain access to labs in buildings outside of Macleod and Kaiser, you will need to send a request to the appropriate department and cc your supervisor. For example, there are many ECE labs in ICICS (both the West and X wings). This webpage lists the appropriate contacts for additional access requests.
Most building areas are locked down after 6pm on weekdays and all day on weekends. Labs are always locked down. Your student card gives you 24/7 access. Note that if you are not registered your student card will not work, so make sure that you are always registered for at least the thesis course.
The internal help webpage contains tutorials for lots of customizing tasks, such as how to change your password, set up personal webspace, configure remote access, forward emails to another address, etc.
MCLD 429 is the photocopy room. In order to use the photocopiers you need an access ID and password. Your ECE account and password are your login details.
The department will be using an email list that will use the email address that you’ve submitted to the Student Services Centre (SSC). Make sure that your SSC account is up to date so that you receive ECE messages.
Your lab will be your primary space. There are also a number of common areas available to all ECE graduate students. The graduate student lounge in MCLD 422 is FOB-accessible and includes comfortable couches, a TV with cable, a ping-pong table (bring-your-own-ball), and a piano. MCLD 428 is a lunchroom that is shared with the ECE undergraduate students and has vending machines operated by the undergraduate students. There is also a shared kitchen between the lounge and lunchroom with a large fridge, a sink, and a number of microwaves.
The Electrical and Computer Engineering Graduate Student Association (ECEGSA) will be hosting a number of events for new students within the first few weeks of the fall semester. Be sure to come out and take part to meet more of your fellow students! The ECEGSA also runs events for all ECE graduate students throughout the year.